Providing solutions to complex issues

For speed and efficiency in providing charter flights to assist with resolving complex issues, you can rely on our Group Charter team to deliver.

When a major cruise line experienced mechanical failure, the remaining voyage was cancelled, thus leaving a two and a half thousand passengers stranded in the Caribbean. The incident occurred two days before Thanksgiving, allowing for only a limited window of availability. Immediately responding to the client’s situation, the U.S. team worked around the clock for 2 days, securing up to 10 aircraft, from narrow bodied to jumbo jets, in order to ensure everyone could make it home in time for the holiday. Repatriation began in under 24 hours and all persons were successfully returned to the nearest U.S. port in under 36 hours.

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