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Group Travel Consultant

 We are looking for a well presented, enthusiastic, and confident Travel Consultant, with excellent communication skills and flight booking experience (ideally group flight experience), to support the Senior Travel Consultants and Travel Manager in ensuring that a seamless service is provided to both internal and external clients.  You will be mainly booking flights for groups of anywhere between 10 and 2,000 passengers, so attention to detail, the ability to multi-task and be very hands on is essential.  You will have GDS experience (ideally Amadeus but not essential) and you will work towards proactively growing the business by increasing active client numbers via excellent client relationship management and through attending networking events and also hosting events with prospects and existing clients.  A bonus is payable for the first year new business is acquired, so there is earning potential over your base salary if you successfully introduce new clients. T&Cs apply. 

 We are looking for a well presented, enthusiastic, and confident Travel Consultant, with excellent communication skills and flight booking experience (ideally group flight experience), to support the Senior Travel Consultants and Travel Manager in ensuring that a seamless service is provided to both internal and external clients.  You will be mainly booking flights for groups of anywhere between 10 and 2,000 passengers, so attention to detail, the ability to multi-task and be very hands on is essential.  You will have GDS experience (ideally Amadeus but not essential) and you will work towards proactively growing the business by increasing active client numbers via excellent client relationship management and through attending networking events and also hosting events with prospects and existing clients.  A bonus is payable for the first year new business is acquired, so there is earning potential over your base salary if you successfully introduce new clients. T&Cs apply. 

What you will be doing: 

- Providing support to the Travel Division in booking schedule service flights (predominantly groups, from the initial enquiry through to departure)

- Achieving targets set for each financial year 

- Assisting in the smooth running of the department

- Providing a first-class service to clients and attaining feedback

- Assisting with the preparation of customer refunds

- Generating leads to increase the departments’ account portfolio

- Overseeing groups off at Gatwick and Heathrow airports to ensure all runs smoothly 

- Attending networking events and hosting events/meetings with prospects and clients 

What we are looking for:

You will be a team player who has good geographical and airline knowledge, with a flexible approach and an ability to adapt to change as required. Highly motivated and customer focused you will have the ability to multi-task, prioritise pro-actively and work well under pressure to meet deadlines.  You will also:

- Have flight booking experience – ideally group experience 

- Have GDS experience – ideally Amadeus and/ or airfares and ticketing experience  

- Be proficiency in Excel and Outlook

- Be hands on and able to juggle many tasks at once, prioritising effectively 

- Have a flexible approach to working hours and a willingness to participate in the 1 in 4 on call rota (time in lieu offered for any extra hours worked outside of the normal 37.5 per week) 

- Have excellent and confident written and verbal communication skills with the ability to build and maintain good client relationships and grow business 

- Have an enthusiastic outlook and a hunger to do well and learn fast 

- Have good numeracy skills 

- Have good commercial awareness  

- Have the ability to think outside of the box and on your feet 

- Have an extremely organised approach, with high attention to detail

- Be presentable with the confidence to meet clients and suppliers and to conduct sales

- Have an excellent understanding and knowledge of the travel industry and the changing markets within it

About us: 

Air Partner is one of the world’s leading air charter Companies with over 55 years of aviation experience. We service many different sectors and expertly co-ordinate thousands of individually tailored flights including private jets for CEO’s and celebrities, passenger aircraft charter for conferences, orchestras and product launches and freighters moving anything from general supplies to military vehicles. 

With the business skyline changing faster than ever before we operate in a fast paced, intensely competitive sales environment which is challenging and not for the faint hearted! We are based in modern cutting-edge offices close to Gatwick airport with regular train services to The City and South Coast. Our culture is professional and fun and we recognise that our brokers play a vital role in defining our clients’ experience of Air Partner. With this in mind our team are highly valued both internally and externally and this is recognised by the lucrative compensation packages and ongoing career development that we offer.  

What We Offer

- Competitive basic salary 

- An excellent variety of employee benefits and a generous holiday entitlement

- Opportunity for global travel

- Key training, mentoring and ongoing support & development

- Career development opportunities within a company that invests in people and their personal development

- A fun and friendly working environment within an “open-door” office atmosphere

VacancyId 3060
Location Crawley, Gatwick
Department Travel
Closing date 4/15/2019 11:00:00 PM
Email To ap.careers@airpartner.com